Hey there! We’re thrilled to have you at Millie. Before we dive into our personalized care services, let’s go over some important details. This document, which we call the “Agreement,” provides an overview of the services we offer, how scheduling works, payment methods, and a few other essential policies. So, let’s get started!
1. Services Offered
By choosing us, you’re agreeing to receive medical and/or mental health services, which include care management, medication management, and wellness support. Don’t worry; we’ll make sure you understand all the risks and benefits of the services you receive, and you can ask us anything at any time. If you decide you want to stop, you can simply choose not to seek services anymore.
We also offer telehealth services, meaning you can connect with us via video or audio calls. This makes it easier to get the care you need without the hassle of travel. Just keep in mind that in some cases, we might still need to meet face-to-face after a telehealth appointment. Also, remember that telehealth isn’t for medical emergencies–if you are in crisis, please call 911.
2. Scheduling
You can easily schedule your appointments through our website.
3. Cancellation Policy
If you need to cancel an appointment, please do so at least 24 hours in advance. If you don’t cancel in time, you might be charged for the missed visit unless your insurance has different rules.
4. Payment Methods
Payments for services should be made before or at the time of your appointment, except for what your insurance might cover. We accept credit card payments, so if you’re planning to use insurance, check with us beforehand to make sure we’re in-network. Don’t forget to bring any co-payments to your appointment.
5. Confidentiality
We take your privacy seriously. Your health information is kept confidential and is protected under the Health Insurance Portability and Accountability Act (HIPAA). You can review our Notice of Privacy Practices on our website.
6. Mental Health Services Disclaimer
Talking about your mental health can bring up some tough emotions. If you ever feel overwhelmed or distressed, please let your mental health provider know so we can support you. We might use questionnaires to help track your progress, but know that we’ll discuss these with you.
7. Notice for Clients
If you have any complaints about the services provided by our therapists, you can reach out to the Board of Behavioral Sciences.
8. Communication Consent
When you share your email or phone number with us, you agree to receive messages from us via email, text, or our app. This may include appointment reminders and educational content. Just a heads-up, though—these messages aren’t completely secure, so we recommend deleting them after reading.
9. Updates
We may update this Agreement from time to time, and we’ll let you know via email.
10. Disclaimers
To the fullest extent permitted by law, we’re not liable for any losses or damages from using our services. Our services are intended for use within the U.S., and if you’re accessing them from outside the country, you do so at your own risk.
In a nutshell, we’re here to support you on your journey. Whether you’re considering at-home insemination, you can check out some great resources like Make a Mom for their reusable insemination options or explore how it works through this link. If you’re looking for a community, join the Make a Mom Facebook group to connect with others. Plus, you can learn more about artificial insemination at this Wikipedia page. And for those dealing with irregular cycles, our blog post on patience triumphing over irregular cycles is a must-read! Don’t forget to check out the at-home insemination kit for all your needs.
Summary
Millie is dedicated to providing personalized care while ensuring that you understand the services, scheduling, payment methods, confidentiality, and more. We encourage open communication and support for your mental health journey. Explore useful links for at-home insemination options, join supportive communities, and stay informed!