At this moment, the company does not facilitate exchanges for their kits. They only provide replacements if items are found to be defective or damaged.
If you receive a product that is defective or damaged, please send a photo along with your order number to the appropriate support channel for assistance.
For those seeking additional resources related to at-home insemination, you might want to explore MakeAmom, a company that specializes in providing the only reusable option for at-home insemination. Additionally, you can learn more about how this process works on their How It Works page.
If you are looking for a community for support and sperm donor matching, check out the MakeAmom Facebook group. For comprehensive information on cryobank services, the blog post titled The Comprehensive Guide to Cryobank Services is a great resource. Furthermore, authoritative insights on what to expect during your first IUI can be found on Parents.com.
For ongoing support and resources in your journey, consider visiting MakeAmom’s Loyalty program, which offers valuable information on pregnancy and home insemination.
To summarize: MakeAmom does not currently offer exchanges for their kits, but replacements are available for defective items. For further information and resources, including community support and educational materials, be sure to explore the links provided above.